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Issue with QHY driver

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Hello,

On Stellarmate 1.7.5, I meet an issue with my QHY (294C and 224C) cameras. After the connection, randomly, I can take à preview but not a second. The driver crashes. I try to reload it and the system crashes also. I have to cut the electrical power.
I meet the same issue with an Ubuntu 22.04 ARM64 system. The QHY cameras do not connect at all. Message: Please to verify the connection etc.
Is there an issue with the QHY driver?
No problem with my ASI183MM and a Player One.
1 year 2 months ago #90310

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Replied by Jasem Mutlaq on topic Issue with QHY driver

If driver crash, then please use Ekos Debugger and send logs for the driver. I have QHY268M at the observatory and use it as my daily driver without any issue on StellarMate 1.7.5
1 year 2 months ago #90342

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Replied by MORELLI on topic Issue with QHY driver

Hi Jasem,

The issue occurs on a fresh install of Stellarmate 1.7.5.
I am not at home at this time. I'll send you the log file.
1 year 2 months ago #90365

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Replied by MORELLI on topic Issue with QHY driver

The logs with Ekos debug.
Curiously, after the debug, the QHY was connected as usual !

But on my desktop (Ubuntu 22.04) and a laptop (Mint 21.1) and Kstars V3.6.3, no way. On a second laptop with Ubuntu 22.04, Kstars V3.6.2 beta, no issue.
Last edit: 1 year 2 months ago by MORELLI.
1 year 2 months ago #90371
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Replied by Jasem Mutlaq on topic Issue with QHY driver

Thanks for the logs, they do not show any crash. Please submit a ticket with StellarMate so we can follow this closer.
1 year 2 months ago #90373

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Replied by MORELLI on topic Issue with QHY driver

OK. Thank Jasem
1 year 2 months ago #90375

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Replied by Peter Rogers on topic Issue with QHY driver

I just found this thread and wanted to say that im having these issues as well over the last couple of days since upgrading to 1.7.5

I have a QHY 294c which seems to be able to take 1 image then doesnt respond or returns a black image.
Also seen the program close and reopen when trying to take images.
im still learning and trying to get my system running, so im not sure how to run debug etc,
1 year 2 months ago #90412

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Replied by Jasem Mutlaq on topic Issue with QHY driver

Alright, I'm going to need remote access to check what's going on. I will also update QHY SDK soon.
1 year 2 months ago #90416

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Replied by MORELLI on topic Issue with QHY driver

I create a fresh new sdcard with Stellarmate 1.7.5, and it is OK. No issue with QHY.
The following user(s) said Thank You: Jasem Mutlaq
1 year 2 months ago #90425

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Replied by Mr. Mister on topic Issue with QHY driver

How did you all upgrade Stellarmate OS?

apt-get from commandline or system updater (blue icon showing up in task bar on the desktop)?
1 year 2 months ago #90496

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Replied by MORELLI on topic Issue with QHY driver

I download the last version from the website.
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1 year 2 months ago #90498

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Replied by Peter Rogers on topic Issue with QHY driver


I have used the system updater icon to upgrade from 1.7.2 - 1.7.3 - 1.7.4 - 1.7.5 over the last few months. the 1.7.5 update was done late last week which is when these issues started.

I have downloaded the full 1.7.5 file and will try that on a new SD card.
1 year 2 months ago #90501

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