I use an inexpensive 4-port powered USB 3.0 hub from Anker. Not very rugged, but it does the job. The only issue I've ever had relative to Stellarmate is that the Serial Port Assistant gets confused and won't consistently assign port names. Probably important to note that I use an iOptron CEM60, which itself has a built in non-powered USB 2.0 hub. In my configuration, the CEM60 connects to one port on the Anker hub, and the iOptron hub (imaging camera, guide camera, focuser) connects to another port on the Anker hub; this then plugs into the Stellarmate.
I'm using an Anker 7-port powered USB 3.0 hub. The serial port assistant got confused on this hub, so I plug the mount (NEQ6-R Pro) directly into the Stellarmate. The hub is plugged into the Stellarmate, other devices into the hub.
INDI/KStars on Raspberry Pi 4, 4gb
Raspbian Buster with AstroPi3 script configuration
Skywatcher HEQ5 Pro Mount
Canon 600D Camera
Orion SSAG/ASI120mm @280mm Guide Scope
Waveshare Stepper Motor Board - DIY Focuser
Adafruit GPS Module
Generic Bluetooth Joystick.
Startech 7 port powered USB Hub.
Any of the startech Hubs work well, as do Anker ones.. also I have used an Orico one too...
Stellarmate OS on Raspberry pi4b
Skywatcher EQ8 pro, on steel pier
Takahashi FSQ85, FS60cb & Meade 8” SCT (de-forked)
Starlight Xpress SXVR H18, SXVR M25c, Lodestar x2 Guide Camera
Pegasus Ultimate Hub V2 for all USB & Power
Pegasus focus motors on all scopes
I have had similar issues with the same hub. If I want Ekos to see the mount or the GPS USB dongle, I have to plug them into the Pi, not the hub. I haven't tried a USB 2.0 connecting cable, I've no reason to believe that would solve the problem but I'm gonna give it a whack. Important distinction about this particular Anker hub is that it runs off 12V, so you can cut the cable off its wall-wart and wire it into your battery system.
RPI 4 B (4Gb) with SMate
Nikon D5500 H-a modified. Nikon D5500 stock
AT72EDII, TPO RC6
ZWO ASI120MM Mini on ZWO 30F4
ZWO ASI224MC-S on Orion 50 mm f/3.2
ZWO EAF x 2