OK. Let's see if I can help. First off, not having a good internet connection will muck-up the works. Make sure the SM can talk to the outside world. Launch the Chrome browser and go to a well known web page to determine if the SM is able to communicate without the browser doing endless "circles" as it tries to connect. My cell phone is my hotspot so I place it on the pedestal near the SM and that seems to do the trick. The OS on the PI is an Ubuntu variant. I've been using Ubuntu for years on my computers and I have found it to be very reliable. The Pi has a "software update" icon; I propose we use the command line. The advantages will be apparent. Launch the terminal. Type: [b]sudo apt update[/b] This gets the Pi ready to accept upgrades. What you will see is a list of sources as shown below. What you don't want to see is some indication that the software can't reach one of the sources, like one time when Jasem's computer was down and I couldn't access the kstars updates. (I assume it's Jasem's computer.) What you also see is the number of packages available for upgrade. [b]Get:1 http://security.debian.org/debian-security bullseye-security InRelease [48.4 kB] Hit:2 http://deb.debian.org/debian bullseye InRelease Get:3 http://deb.debian.org/debian bullseye-updates InRelease [44.1 kB] Hit:4 https://www.phidgets.com/debian bullseye InRelease Get:5 http://archive.raspberrypi.org/debian bullseye InRelease [23.6 kB] Get:6 https://ppa.stellarmate.com/repos/apt/stable bullseye InRelease [2,186 B] Get:7 http://security.debian.org/debian-security bullseye-security/main armhf Packages [192 kB] Get:8 http://security.debian.org/debian-security bullseye-security/main arm64 Packages [192 kB] Get:9 https://ppa.stellarmate.com/repos/apt/stable bullseye/main arm64 Packages [42.7 kB] Get:10 http://archive.raspberrypi.org/debian bullseye/main armhf Packages [308 kB] Get:11 http://archive.raspberrypi.org/debian bullseye/main arm64 Packages [299 kB] 34 packages can be upgraded. Run 'apt list --upgradable' to see them.[/b] To get the upgrade list, type: [b]apt list --upgradable[/b] Here's the list as of 7 November 2022: [b]ekoslive/unknown 1.7.4-stable~202211062010 arm64 [upgradable from: 1.7.3-stable~202210271742] ffmpeg/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] kstars-bleeding-data/unknown 6:3.6.1-stable~202211031238 arm64 [upgradable from: 6:3.6.1-stable~202210280602] kstars-bleeding-dbg/unknown 6:3.6.1-stable~202211031238 arm64 [upgradable from: 6:3.6.1-stable~202210280602] kstars-bleeding/unknown 6:3.6.1-stable~202211031238 arm64 [upgradable from: 6:3.6.1-stable~202210280602] libavcodec58/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libavdevice58/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libavfilter7/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libavformat58/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libavresample4/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libavutil56/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libntfs-3g883/stable-security 1:2017.3.23AR.3-4+deb11u3 arm64 [upgradable from: 1:2017.3.23AR.3-4+deb11u2] libpostproc55/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libswresample3/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libswscale5/stable 7:4.3.5-0+deb11u1+rpt2 arm64 [upgradable from: 7:4.3.5-0+deb11u1+rpt1] libvlc-bin/stable 3.0.17.4-0+deb11u1+rpi1+rpt4 arm64 [upgradable from: 3.0.17.4-0+deb11u1+rpi1+rpt3] libvlc5/stable 3.0.17.4-0+deb11u1+rpi1+rpt4 arm64 [upgradable from: 3.0.17.4-0+deb11u1+rpi1+rpt3] libvlccore9/stable 3.0.17.4-0+deb11u1+rpi1+rpt4 arm64 [upgradable from: 3.0.17.4-0+deb11u1+rpi1+rpt3] libxml2/stable-security 2.9.10+dfsg-6.7+deb11u3 arm64 [upgradable from: 2.9.10+dfsg-6.7+deb11u2] ntfs-3g/stable-security 1:2017.3.23AR.3-4+deb11u3 arm64 [upgradable from: 1:2017.3.23AR.3-4+deb11u2] rpi-eeprom/stable 13.21-1 arm64 [upgradable from: 13.19-1][/b] plus 13 VLC packages. Does anyone know why we have 13 VLC packages? Is that for Ekos Live? A lot of the other packages scheduled for upgrade are also media related. I'm not going to do an upgrade as this point. But, if I did, I would type: [b]sudo apt upgrade[/b] The software will be downloaded, and then installed. Once the download is complete, if you have a problem during installation, that problem will need to be documented and reported. The individual packages are named as they are loaded so identifying a culprit is straightforward. I have seldom seen this happen. Hope this helps, Bob