Hi.
It’s been over a week without help for my Stellarmate connection issues. I have posted in a relevant thread, and I have followed instructions to e-mail support.
I specifically need a link to download a new image. I don’t have other options for connecting to my Smate. I see that another customer gets a link for download right away, then it’s a mystery to me, that I have to do it differently, and with no help so far... I understand if people are busy. But a short “we’ll get back to you” would do a lot.

I have also requested support from the Stellarmate-site, but so far no luck.

Please react to my query, I really want my Smate up and running.

Read More...