Karsten Buxtehude replied to the topic 'I gave up on Stellarmate' in the forum. 2 years ago

Hello John,

Thank you for the hint.

I know SM works quite well on a Raspberry, as Astroberry does.

My complaints are about the apps (Android and iOS). I personally prefer the way you mention: using the OS via VNC, (again, why should i buy SM when Astroberry does a the same job for free?). But our customers are the new generation, only able to press three buttons on a mobile device and complaining it is too complicated. These brain handicapped need a solution, being born with a mobile device in their hands. The only one working is ASIAIR, which is no alternative.
Both SM apps do not work. We tried about 12 devices to get them running. Several versions, several different people tried it. It's just the apps, neither users or devices. EVERY customer, who tried to use SM came back to us (unfortunately I recommended SM in the past) and told me, that the mobile apps do not work. But that was the reason to use the app. We switched them to N.I.N.A with VNC and they are happy now (but still missing a mobile app - which we solve soon).

Problems occur of course. Every software has it's glitches. But the way the support man treated me showed me there is no real interest in it. He had his chance...

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