×

INDI Library v2.0.7 is Released (01 Apr 2024)

Bi-monthly release with minor bug fixes and improvements

KStars 3.6.0 / Windows 11 Pro - Program crashes at splash screen

  • Posts: 3
  • Thank you received: 0
Totally new to KStars. I just setup an Astroberry which appears to work great in my living room connected to my equipment. I just found out about the Windows version which from what I gather, allows me to use Astroberry as a server so that my PC can do some of the heavy lifting in Ekos versus using VNC to the Pi (which works).

Anyway, Ive installed and uninstalled it a few times. Ran as administrator. Tried various compatibility modes (which rarely works for anything). Rebooted in between uninstalls and after reinstalls. Im not able to get past the splash screen. It gets to the point where is says - Loading constellation boundaries 100% - then nothing.

I have noticed that dbus-daemon.exe is actually running when I go to uninstall the software.

I believe this is the correct forum but if not please let me know. Ive done a few google searches but havent really found anything related other than someone else having a similar issue but they were running Linux and a reinstall solved their issue.

Windows 11 Pro
21H2 Build 22000.856 Feature Experience Pack 1000.22000.856.0
AMD 5800X

Windows Event Logs show the following after each launch.
Faulting application name: kstars.exe, version: 0.0.0.0, time stamp: 0x630999d9
Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp: 0x00e78ce9
Exception code: 0xc0000409
Fault offset: 0x000000000007dd7e
Faulting process id: 0x3fa0
Faulting application start time: 0x01d8bb215b22005d
Faulting application path: C:\Users\<myusername>\AppData\Local\KStars Desktop Planetarium\bin\kstars.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: f69f0221-c89a-4706-a422-90829eecaa3c
Faulting package full name:
Faulting package-relative application ID:

--

Fault bucket 1552638514305245623, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: kstars.exe
P2: 0.0.0.0
P3: 630999d9
P4: ucrtbase.dll
P5: 10.0.22000.1
P6: 00e78ce9
P7: 000000000007dd7e
P8: c0000409
P9: 0000000000000007
P10:

Let me know if more information is needed or if Im in the wrong place.

Thanks!
1 year 8 months ago #85845

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
Just a quick reply. I tried this on my Microsoft Surface 6 Pro which is running Windows 11 Home 21H2 and it gets the same exact error, exception code, offset, etc.
1 year 8 months ago #85848

Please Log in or Create an account to join the conversation.

I just updated KStars 3.6.0 from today's build. Please try to download again from KStars website and see if it makes any difference.
1 year 8 months ago #85870

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
It opens up now. Thank you!
1 year 7 months ago #85879

Please Log in or Create an account to join the conversation.

Time to create page: 0.426 seconds