Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Alert the diocese. It's a miracle!! After a number of texts back and forth to iOptron support (very responsive, by the way) we were at our wits end. I pulled the main board, just to take a look. Found nothing out of the ordinary, and buttoned it back up. The mount NOW responds to movement requests from the Mac. I'm, again, totally clueless, but hey, it be movin'!!
As an update, I had just installed a new RS232/USB adaptor with the FTDI chipset, but still had connection issues. Now it's OK.
Well, then, I'm moving on to the next steps. My initial intention was to avoid attaching a Stellarmate, or anything similar, to the scope. The idea was to use and extended USB cable, directly connected to the Mac, and then hooked to a USB hub at the scope.
Questions:
Looks like the extended USB cable can be as long as 65 feet or so. Fine for my situation. I'm looking at the Pegasus Ultimate Power Box as a source for both power and USB connections at the scope. I'll have an electrical outlet very close to the scope. However, I've recently seen some not-particularly-favorable-comments about Pegasus and the box. Any comments or suggestions for alternates?
Looks like I'll upgrade my 8 year old Mac for a new one. Any comments on size (21.5" vs 27"), memory, storage, cores, etc? All of the image processing will be done on this computer.
I'd add more questions, but it's time to celebrate my scope connect success with some adult beverages!!
Thanks, again, for your continued assistance!!
Ted

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Progress: I've learned, at long last, that a driver must be installed for the RS232 to USB adaptor. My apologies for dragging you through this quagmire.
1. My adaptor apparently uses a Prolific chip. I downloaded and installed the appropriate driver from Prolific, and, oh my, EKOS recognizes the IEQ45 mount using the ZEQ25 profile.
2. However, the mount is not responding to any "movement" controls from the Mac. The mount WILL move when linked to the 8407 HC.
3. The iOptron website suggests using the FTDI chip on the adaptor. I have ordered an adaptor with that chip. I'm not optimistic, but what the heck.
As always, any insight or advice is welcomed!! Moving the mount would seem to be an integral part of the installation ;~).

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

The CEM120 (yes, I do want one) issue was my fault entirely. I was led into this post by the RS232 /USB issue.
Ted

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Stellarmate in not being used. I have the elements on the tripod connected directly to my Mac using USB connections and an RS232/USB adaptor. I've flipped back and forth between Auto Search Enabled and Disabled, but it's mostly been on Enabled.
Regards,
Ted

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

I have the 8407. The indication on the driver page is that the INDI ZEQ25 should apply. Choosing this on the Profile Editor results in the correct Name and Exec in the Control Panel. But the mount still fails to connect. The rig is set up in my study. I haven't had the courage to actually take it outdoors yet ;~). Thanks!!!

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

More info:
1. I've tried choosing all of the available iOptron mounts that looked al all promising, to include iOptron iEQ Legacy, but all result in a Failed to Connect error (2019-09-30T15:48:25: [ERROR] Failed to connect to port (/dev/cu.usbserial). Error: Port failure Error: No such file or directory. Check if device is connected to this port." . Last night, unless I was delirious, I found one that resulted in a Timeout error. I haven't been able to duplicate that this morning.
2. It looks like some of the mount choices result in using the same driver. I'm assuming that this is as it should be.
3. Ports shows /dev.cu.usbserial in both slots, but System Ports shows /dev/cu.Bluetooth-Incoming-Port. If the System Ports slot is clicked/selected, the Ports slot changes to /dev/cu.Bluetooth-Incoming-Port, to match.

I'm totally available to try anything that might clear this issue. Thanks for any advice or insight!!!

I'm at your service

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Alas, unlike the original poster, I have an iOptron IEQ45 GTN, the model just prior to the Pro. It has the RS232 port rather than the USB. I'm using an RS232/USB convertor with what I believe is a Prolific chip. Sorry for causing confusion!!

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Hi. I'm hoping that the appropriate driver was downloaded with the KStars MacOS release from the INDI website. From the INDI Control Panel: indi_ieq_telescope Ver 1.8 Interface 5.
I'm happy to provide any other information that would help.
Regards,
Ted

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Theodore Wyshyvanuk replied to the topic 'Ioptron mount connection support needed' in the forum. 2 months ago

Good morning. Any resolution to the iOptron connection issue? I may have a similar issue.
Thanks!!
Ted

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Theodore Wyshyvanuk replied to the topic 'EKOS Setup Question from Clueless Noobie' in the forum. 3 months ago

I am giddy to report that the software now connects to my camera:

2019-09-16T16:00:39 Guider port from QHY CCD QHY183M-a5fb5a4 is ready.
2019-09-16T16:00:38 QHY CCD QHY183M-a5fb5a4 is online.
2019-09-16T16:00:27 Unable to establish:
+ QHY CCD
Please ensure the device is connected and powered on.
2019-09-16T16:00:22 INDI services started on port 7624. Please connect devices.
2019-09-16T16:00:21 Starting INDI services...

Again, thank you very much, gentlemen!!! I've only included the camera in the equipment profile, but I'll be expanding that over the next few days with additional equipment.
Gratefully,
Ted

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Theodore Wyshyvanuk replied to the topic 'EKOS Setup Question from Clueless Noobie' in the forum. 3 months ago

Thank you, sir!!

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Theodore Wyshyvanuk replied to the topic 'EKOS Setup Question from Clueless Noobie' in the forum. 3 months ago

Perfect. Thanks, again!!
Ted

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