When I used Phd2 for guiding long time ago I stumbled also over this behaviour. If I remember correctly you first have to start PHD2 then Kstars (or maybe the other way round). And you have to look in the "guiding" tab that guiding is "connected", sometimes you have to klick on the "connect" button.
Now I use the build-in guider and I'm happy with it.
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